Our vision on Privacy
Luina Sailing Lines Ltd. respects your privacy. We appreciate the trust you vest in us and ensure that the personal data you provide us is treated confidentially. The data requested on our website, such as e-mail addresses, will solely be used for our provision of services.
We use your personal data in order to process your question or request as expeditiously as possible. This data will exclusively be used with your permission. Luina Sailing Lines will never sell your personal data and shall provide them solely to third-parties directly involved in the provision of services. Our employees and any third party we engage are obligated to respect the confidential nature of your personal data.
What constitutes “Personal Data”?
Pursuant to the General Data Protection Regulation (hereinafter “GDPR”), personal data is defined as: “any information relating to an identified or identifiable natural person”. As such this includes, amongst others, your name, phone number, or e-mail address. Similarly, the IP-number of your computer or device constitutes personal data as well. Whenever you are in contact with us you will inevitably share personal data with us.
What personal data do we process?
Luina Sailing Lines offers a wide scope of services. In order to provide the best possible service, we use several tools which collect, store and process personal data. Please find the different categories of personal data we acquire below:
Who you are
Name, address, and e-mail address of your company or foundation. Pursuantly, the names, and roles of contacts or representatives of your company are acquired and stored.
Tracking
We want to know whether the content on our website meets the needs of its guests. Tracking scripts are loaded through Google Tag Manager. This tool complies with the provisions of the GDPR.
Google Analytics
Google Analytics uses cookies to analyze how website visitors use the website. This data is kept anonymous and the tool complies with the guidelines from the AVG. This means that we have signed a processing agreement with Google. It states that we have disabled the “share data” option and that we do not use other Google services in combination with the Google Analytics cookies.
Storage of Data
The website’s forms are used to inform contact persons by e-mail of contact requests. In order to prevent any loss of contact requests due to issues with the e-mail(server), a back-up of the data is maintained in the website’s database. This data is deleted after 90 days.
Cookies
Luina Sailing Lines uses cookies to run our website, provide our online services and collect the necessary data. Cookies enable us to save your preferences and settings and offer you ads based on your interests. Cookies also enable you to log in. Additionally, cookies help to combat fraud and allow us to monitor the performance of our website and online services.
For what purpose do we use your data?
Optimizing our services can only be done if we know our clients well. Consequently, we ask for and process personal data. Using such personal data enables us to:
Improve and Innovate
Luina Sailing Lines aspires for a better, faster and more personalised service and tries to be at the forefront at all times. We make use of your personal data to personalise our services by combining personal data and analysing it. Such analysis provide us new ideas and better solutions. This improves the services we can provide you as customer.
Marketing activities
We like to inform you by e-mail, newsletters, and personalised ads, both on our website as well as third-party websites and social media.
With whom do we share your personal data?
We do not share your personal data with any third-party unless we are (legally) obligated to do so. Subject to statutory provisions law enforcement and tax authorities may require us to provide them personal data. Additionally, under certain circumstances, a court judge may obligate us to share certain personal data with a third-party. Finally, we may have to share your personal data with third parties on the basis of an agreement.
Your rights concerning your personal data
The GDPR provides you certain rights concerning your personal data. Below you will find your rights and how you can exercise these rights.
The right to have access to your personal data
If you want to have access to your personal data you can request a copy of the personal data we have collected by sending an e-mail to privacy@luinalines.com.
The right to correct, replete, or delete
If you want to correct, replete or delete your personal data you can contact our SHEQ- department.
海匯航運有限公司
Luina Sailing Lines Limited
Attn: Legal Department
Room 1809-10, 18/F
Tai Yau Building,
181 Johnston Road, Wan Chai,
Hong Kong SAR
E-mail: privacy@luinalines.com
We will respond within 4 weeks.
About this privacy statement
The possibilities concerning data become greater and greater. Due to this fact, the regulations concerning data are always changing. We are currently incorporating the GDPR, yet more change is imminent, our privacy statement is therefore never completely finished. We keep in touch with our clients and interest groups to ensure our policy is always up-to-date. This version was written on 01-09-2021.
Questions about privacy?
If you have any privacy-related questions after reading this statement, please don’t hesitate to send an e-mail to our team: privacy@luinalines.com.
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